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Terms & Conditions

Your Booking

By making a reservation you agree to our terms and conditions.

To secure a booking a deposit of the first four nights (or full payment for bookings of less than four nights and special offers) is required.  The remaining balance is due seven days prior to your arrival. Please note we do not accept cheques.

You will only have a confirmed booking if you receive a confirmation email from Parkland. Please check this confirmation to ensure we have all the details of your reservation correct, this confirmation will be based on the details given on our online booking form. Should there be an error please contact us as soon as possible. If you wish to receive a hard copy of our confirmation please send us a SAE, otherwise all correspondence will be via email.

The remaining balance of your booking is payable seven days prior to arrival.

Please note that all bookings are for adults aged 18 and over only.

Parkland reserves the right to refuse admission and or terminate any booking at any time without explanation.

Parkland accepts no responsibility for inconvenience, loss, damage or injury to person/s or property.

Please note Parkland does not accept dogs (except registered assistance dogs by prior arrangement only).

Specific pitches or site areas may be requested, but we are unable to guarantee your requests, but we will do our best!

Groups are by prior arrangement only, please phone site office to discuss details.

All site facilities and terms are subject to alteration without prior notice.

We kindly ask you to be considerate to other site users and in particular request quiet time from 11pm to 8am.

Cancellation Policy

All deposits and site fees are non-refundable.

Cancellations or alterations must be advised of in writing. Full payment is required if cancellation is received within one month of your arrival date.

We regret no refund is given if you vacate your pitch prior to your confirmed departure date.

Once a booking is confirmed you are legally obliged to pay the balance owing.

Please ensure you have adequate holiday cancellation insurance.

Additional TERMS & CONDITIONS for Glamping & Self Catering

By making a reservation you agree to our terms and conditions.

Please note that all bookings must be for adults aged 18 years and over.

Each property is for a maximum two persons only.

Pets are not allowed in any of our properties or on the site.

All properties are non smoking. We do not allow candles or naked flames in the property or within two metres externally.

Booking Policy

For bookings of three nights or less full payment is required at the time of booking.

For stays of four nights or more a deposit of 50% is required to secure your reservation.

Please note all deposits are non-refundable.

The remaining balance of your stay is payable 28 days prior to your arrival date.

Should you cancel you reservation within 28 days of your arrival all fees are non refundable unless we are able to fully relet the period you had booked for, this will be less your deposit, administration and additional marketing fees incurred.

You will only have a confirmed booking if you receive a confirmation email from Parkland. Please check this confirmation to ensure we have all the details of your reservation correct, this confirmation will be based on the details given on our online booking form. Should there be an error please contact us as soon as possible. If you wish to receive a hard copy of our confirmation please send us a SAE, otherwise all correspondence will be via email.

Please ensure you have appropriate holiday cancellation insurance.

Your stay

You are welcome to arrive for check in from 3pm onwards, latest check in is 7.00pm.  Should you require a later check-in please contact us.

We ask you to vacate the property by 10am. Unfortunately we do not have the option to offer a late check out. Please ensure the property is left clean and tidy.

We do not ask for a damage deposit, BUT we request that you notify us immediately if there are any issues. In certain circumstances an additional fee will be requested to cover replacement or repair costs.

We kindly ask you to be considerate to other site users and in particular request quiet time from 11pm to 8am.

Each property has one allocated car parking space.

Your unit will be prepared for your arrival with bed linen, one hand towel and one bath towel per person.  Additional towels can be hired on request. 
For stays of 7 nights or more a mid-stay linen change is available on request. Should you require a mid-stay clean or extra linens additional charges will apply.

Access to your property is by key entry, should you lose your key a replacement charge of £10.00 will apply.

Any lost property found will be held for a maximum of one month. Postage and packaging fees will apply if you would like your items returned.

We reserve the right of entry to our property at a mutually convenient time to carry out essential repairs or maintenance.

Every effort is made to ensure that you have an enjoyable stay. However if you have any problems or cause of complaint it is essential that you contact us immediately to allow us the chance to rectify any situation.