Terms & Conditions
Your Booking
By making a reservation you agree to our terms and conditions.
Please note that Parkland is an ADULTS only and a NON DOG site.
To secure a booking a non refundable deposit is required.
For touring and camping reservations the deposit request is 25% of the booking total, or full payment for stays of four nights or less.
For self catering and glamping the deposit request is 50% of the booking total, or full payment for stays of five nights or less.
The remaining balance for your stay is due 28 days prior to your arrival.
Please note that for some special offers we request full payment at the time of booking.
Please note that we do not accept cheques.
You will only have a confirmed booking if you receive a confirmation email from Parkland. Please check this confirmation to ensure we have all the details of your reservation correct, this confirmation will be based on the details given on our online booking form. Should there be an error please contact us as soon as possible. If you wish to receive a hard copy of our confirmation please send us a SAE, otherwise all correspondence will be via email.
Please note that all bookings and guests are for adults aged 18 and over only.
Parkland reserves the right to refuse admission and or terminate any booking at any time without explanation.
Parkland accepts no responsibility for inconvenience, loss, damage or injury to person/s or property.
Please note Parkland does not accept dogs (except registered assistance dogs by prior arrangement only).
Specific pitches or site areas may be requested, but we are unable to guarantee your requests, but we will do our best!
Groups are by prior arrangement only, please phone site office to discuss details.
All site facilities and terms are subject to alteration without prior notice.
We kindly ask you to be considerate to other site users and in particular request quiet time from 11pm to 8am.
You are welcome to arrive for check in from midday onwards, latest check in is 7.00pm. Should you require a later check-in please contact us.
Please remember Parkland is a no dog site
Cancellation Policy
Please contact the site to discuss a cancellation.
We’ve partnered with Booking Protect to offer customers the world’s most flexible and comprehensive refund protection cover. Simply select additional refund protection at the checkout and you’ll have peace of mind that you can request a full refund if the unexpected happens and you have to miss an event.
All deposits and site fees are non-refundable.
Cancellations or alterations must be advised of in writing.
We regret no refund is given if you vacate your pitch prior to your confirmed departure date.
Once a booking is confirmed you are legally obliged to pay the balance owing.
Please ensure you have adequate holiday cancellation insurance.
Additional TERMS & CONDITIONS for Glamping & Self Catering
By making a reservation you agree to our terms and conditions.
Please note that all bookings must be for adults aged 18 years and over.
Each property is for a maximum two persons only.
Pets are not allowed in any of our properties or on the site.
All properties are non smoking. We do not allow candles or naked flames in the property or within two metres externally.
Your stay
You are welcome to arrive for check in from 3.30pm onwards, latest check in is 7.00pm. Should you require a later check-in please contact us.
We ask you to vacate the property by 10am. Unfortunately we do not have the option to offer a late check out. Please ensure the property is left clean and tidy.
We do not ask for a damage deposit, BUT we request that you notify us immediately if there are any issues. In certain circumstances an additional fee will be requested to cover replacement or repair costs.
We kindly ask you to be considerate to other site users and in particular request quiet time from 11pm to 8am.
Each property has one allocated car parking space.
Your unit will be prepared for your arrival with bed linen, one hand towel and one bath towel per person. Additional towels can be hired on request.
For stays of 7 nights or more a mid-stay linen change is available on request. Should you require a mid-stay clean or extra linens additional charges will apply.
Access to your property is by key entry, should you lose your key a replacement charge of £10.00 will apply.
Any lost property found will be held for a maximum of one month. Postage and packaging fees will apply if you would like your items returned.
We reserve the right of entry to our property at a mutually convenient time to carry out essential repairs or maintenance.
Every effort is made to ensure that you have an enjoyable stay. However if you have any problems or cause of complaint it is essential that you contact us immediately to allow us the chance to rectify any situation.